Help and support
Questions, a problem, or something you would like to see in the app? Write to Adam at adamw@faithlabz.com. You can also use the suggestion box in the app: Settings, Support the ministry, The suggestion box.
Getting started
Swipe or tap the top tab to meet the seven friends. Each one holds a kind of sleep. Pick a session, choose a background, and press Begin. Settings, Help, Show me around replays the short tour with Pip at any time.
Sound
Volume sets Adam's voice and each background on its own. Background lets you play one sound or mix up to three. Binaural and tone backgrounds need stereo headphones and are listening preferences only.
Listening offline
Sessions you play are kept on your phone so the next night starts fast and works without a connection. Save for offline keeps a session for good. Settings, On this phone shows the space used and clears it.
Reminders and waking up
Set a bedtime reminder or a wake time in Settings. Your phone asks once for permission to show notifications. If a reminder does not arrive, check that notifications are allowed for FaithLabz Sleep in your phone's settings.
Something is not working
- A session will not start: check your connection and press Begin again. Sessions you have played before work offline.
- No sound: check the phone's volume and silent switch, and the voice level in Volume.
- Everything else: write to us with your phone model and what happened.
Free, always
There is nothing to buy and no account. The app stays free because people donate at faithlabz.com/donate. A gift unlocks nothing.